Barbara Desoer, chief technology and operations officer, recalls telling him in 2005 that a box of tapes containing credit card data had gone missing at an airport stopover.
Their best year was 2001, when the Dance Card correctly predicted 33 of the 34 at-large bids, missing only Missouri (the Dance Card thought Richmond should have received a bid).
Some banks also treat lost or stolen goods using the same procedures as in-store credit card fraud, requiring retailers to replace a missing item or face a transaction dispute.
As the most visible face of the mail service, the postie has become a target for much of the public's resentment over late birthday cards, missing wedding invites and overdue credit card statements.