She found some captive customers: the employees of NeXT, the computer company Mr. Jobs started after being pushed out of Apple.
WSJ: Laurene Powell Jobs, Widow of Steve Jobs, Goes Public to Promote Dream Act
Passengers were not only captive customers for food and drink but, from Ryanair.com, they could be sold car hire, insurance, hotel bookings and airport transfers.
Now deregulated, electric utilities compete for what used to be captive customers, and many operate in non-regulated businesses, such as trading energy futures or building power plants on spec.
FORBES: Entergy Or PPL, Which Is The Better Electric Utilities Play?
The British, Czechs and Finns, who are all also looking at a design by America's Westinghouse (the Finns are examining a South Korean one, too), would not be keen to be captive customers, but they may choose EPRs anyway.
Third-party catering is growing in cash-strapped hospitals, universities and even prisons, a captive set of customers if ever there was one.
While Nintendo and Sony have clinged to old-fashioned idea of pushing relatively expensive, proprietary hardware and then holding your customers captive, the biggest mobile gaming franchises are reaching for true universality.
FORBES: Does PS Vita Mark the End of Portable Game Consoles?
Customers are captive once they reach the point of transaction.
FORBES: Why Car Rental Companies Can Charge $9 Per Gallon for Gas
Today, the supply side still reigns, but by the time of that dinner party in 2022, everyone will understand that free customers are more valuable than captive ones.
Our customers, especially those on international flights, are captive and stationary for what may be several hours.
As a rule, suppliers with several customers, and customers with several suppliers, should be more resilient than if they were a dependent captive of a large group.
应用推荐