Unison said that once calls are transferred to the NHS Direct Wales queue they effectively take priority over other calls waiting for a call back.
BBC: NHS Direct Wales 'turned off' for 999 calls, Unison claims
Recording a narrative verdict, Mr Griffiths said the delay in handing over patients at hospitals, resulting in delayed responses to calls waiting and an "unacceptable" reason for the RRV not being in operation may have contributed to her death.
"Just for my agency, it will be a huge workload, just making the calls and waiting for a response on what to do, " the police chief of Arizona's second-largest city said.
Essentially, the support department was going where the customers where and in the manner of how they communicated, rather than waiting for customer calls over the phone.
FORBES: A Tale of Maintaining Congruency In Customer Service
GPs are being sent to deal with 999 calls in a bid to cut hospital waiting times in Shropshire and free up ambulances.
And anybody who's dealt with families who are trying to deal with -- navigate the immigration system, this is going to save them huge amounts of time standing in line, waiting around, making phone calls, being put on hold.
WHITEHOUSE: President Obama: Working Together for Immigration Reform
Do this several times a day in between phone calls, when transitioning from one project to another or waiting for an appointment.
We had no place to rush off to -- no homework, no work, no friends waiting, limited Internet access, no phone calls.
The aim of answering 80% of calls within five minutes would still see 16 million callers waiting longer than that to be answered by HM Revenue and Customs, its report said.
Swamped with calls, the company's phone reps left many advisers waiting hours to get through and clear up the mess.
Surgeries in the programme share information on how to improve services, including reducing waiting times by using e-mails and telephone calls to handle patient demand.
The report calls for extra funding to be made available now rather than waiting five years for a full round of surveying to take place.
BBC: NEWS | UK | Scotland | ?1bn to clear road repair backlog
Having had close calls with both SARS and H5N1, the world is watching and waiting to see if this new virus possesses the combination of infectiousness and lethality that made those two diseases such a worry.
So Mr Meshal is waiting for the talks to fail, hoping for a groundswell of diplomatic calls for Hamas to be part of future negotiations, even if it refuses to recognise Israel first.
As the negotiations unfolded, Obama and the other heads of government were frequently left waiting, as the lower level Chinese delegate would excuse himself to place phone calls to his superiors.
The days have been filled with doctors and nurses and hospital waiting rooms while the evenings have been attempts to catch up with my kiddos and husband over phone calls, Skypes and emails.
应用推荐