He said ambulances were missing their targets "in responding to the most serious life-threatening callouts".
BBC: London ambulance handover waiting times to A&E 'rising'
An eight-minute response target for more serious - or Category A - callouts will remain in place, he added.
This was high for the new shift pattern which was used in some stations with fewer callouts, Mr Gould added.
BBC: Hereford and Worcester fire cuts 'will double workload'
Ambulance crews in the South East saw a major increase in callouts on New Year's Eve compared with last year.
Measures to protect children from accidents involving callouts from the Longden Road hub were not adequate, an Ambulance Service report said.
An AA spokesman said it was estimating a total of 19, 000 callouts on Friday, up from 9, 500 on an ordinary day.
Callouts have gone up 40% since 2005, this is a big operation, a lot of people's lives are at risk here.
The busiest lifeboat station was at Trearddur Bay on Anglesey, with 35 incidents, closely followed by Tenby's volunteer crews, with 31 callouts.
The Heijin and Tanais Leader responded to the emergency callouts and diverted from their transit to provide assistance to the distressed boaters.
Chief executive of the air ambulance service Adrian Bell said he expected between one and four callouts across the four counties per night.
South Western Ambulance Service added that while they had seen a rise in callouts the unseasonal cold temperatures also added to the increased workload.
Meanwhile, 14 posts would be cut at Bromsgrove, which has seen its annual callouts fall from about 1, 000 to 600, according to the service.
BBC: Hereford and Worcester fire cuts 'will double workload'
Extra ambulance staff are on standby this New Year's Eve after paramedics saw numbers of callouts increase during this Christmas compared with last year.
Problems led to a surge in ambulance callouts and casualty visits as callers have resorted to other measures to get seen by a healthcare professional.
Research also showed that the number of ambulance callouts rose during the months the study was carried out, with no increase in resources to match.
The audit was called for after it emerged some computer records on callouts by the out-of-hours doctors service were falsified to make the service appear faster.
The figures include hoaxes, 999 calls made with good intent that do not transpire to be emergencies and callouts prompted by faulty equipment in business premises.
Mr Craven said charging for the callouts had been discussed but it was unlikely to be introduced as payments would be "onerous" to chase and could discourage necessary 999 calls.
Lifeboats launched 255 times to a variety of callouts.
BBC: 413 callouts for RNLI lifeboat crews in Northern Ireland
Coast Guard watchstanders also conducted Automated Mutual Assistance Vessel Rescue ( AMVER ) and Automatic Identification System (AIS) callouts to identify and notify commercial vessels transiting in the vicinity of the distress.
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