It is appropriate that governors like Jindal call a time-out for the ordinary taxpayer versus those with inside influence.

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Most of the time the call centre will try and sort the overcharge out - although a complainant has to know about the problem to address it.

BBC: Paddington walk incurs ?4.60 erroneous Oyster charge

Hi-Call will be out in the beginning of October, just in time for the cold weather.

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