By speaking to your customers, and in turn their trust, you can stand apart from your competition.

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The trouble is that you can only make your name by speaking out, and this requires striking the right balance.

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Instead, focus on those who are speaking by turning your head and torso to face them directly and by making eye contact.

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Publicize your availability by creating press releases for speaking engagements.

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This site includes a career blog written by Blake, with articles like 8 Ways to Practice and Improve Your Public Speaking and Promotions: 10 Tips to Moving Up the Corporate Ladder.

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In particular, it involves ignoring your own needs and focusing your attention on the person speaking, a task made much more difficult by the way our brain works.

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But Mountain Lion does add its own version of iOS's dictation feature, which lets you enter text into any application by tapping the Fn key twice and then speaking -- crisply and clearly -- into your Mac's microphone.

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My acclaimed book on public speaking, Working the Room: How to Move People to Action through Audience-Centered Speaking, was published by Harvard in 2003 and reprinted in paperback in 2005 as Give Your Speech, Change the World: How to Move Your Audience to Action.

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