The letter from Moya Greene, Royal Mail chief executive, said Ormskirk delivery office had not gone through any recent operational change, butthemanagement team "did revise their delivery methods some time ago".
Such exports may not be manufactured, butthe businesses that make and export them have been using increasingly sophisticated production technology and managementmethods.
Enterprise Architecture, the subject of three recent articles, provides one way to establish this inventory, butmethods from Business Process Management, from IT Service Management, and other techniques also provide a way forward.