But only if customer service can have those water-cooler moments with product development and marketing.
His original suit claimed TAP had paid doctors 2% kickbacks, but only one customer got the fees and they were legit: Tri-State Urology, a buying group, had a legal safe harbor to receive the fees.
The events of last year have therefore vindicated Boeing's diversification strategy, even if they have hurt some new businesses, such as a broadband-communications service that was to deliver live television and Internet access at 35, 000 feet, but has only one customer, Lufthansa.
Marketing should share responsibility for revenues and customer experience, but in a recent Eloqua whitepaper only nine percent of marketers surveyed felt customer experience was the most important measurement of their ROI.
In other words, you will need to build a business model and a workforce that not only exceeds customer expectations but anticipates and provokes them.
The smart phone is key, because it enables not only the transaction but also getting the customer into the car.
This leads not only to new customer offerings but also better margins, stickier customer relationships, and stronger partnerships with other firms.
That means you have to deliver not only great products and services, but great customer experiences as well.
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But these lasagnes had only been supplied to one customer, Whitbread, and the product is therefore unlikely to be in school canteens.
The strong growth has been driven primarily by what Cirrus refers to only as its largest customer, but which all the world knows is Apple.
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You are not only a treasured Huntsman customer, but a friend.
In the future, of course, when Wap gaming is at a more mature stage we may then decide to change things but for the time being the only thing the customer pays for is the call at 5p per minute - though this is free during weekends.
And the United States is not only a potential large customer to Brazil but we think that we can cooperate closely on a whole range of energy projects together.
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Because Europe is a big customer, not only for Asia, but for America too.
The Gap not only loses the sale, but may also lose the customer due to poor customer service, said Hughes.
You might now argue that this is only true for customer-facing service providers but I think it is true for everyone.
We not only maintained a good customer and relationship, but gained an ally who was willing to sing our praises to other potential customers.
Years ago, you needed a nursing qualification and be fluent in a foreign language in order to work for BA. But now, customer service experience is low and staff only stay for a short period of time.
While the grave dancers seized on the memo as evidence that Corzine was not only aware, but complicit, in the improper use of customer funds, the reality may be more complex.
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What the food industry has learned in the process is that it not only gives consumers the confidence to buy, but also builds customer loyalty and trust in a particular brand, a region and even an individual producer.
The wealth of online reviews has reignited the idea that the customer's feedback is not only important, but critical to success.
Market leaders have been storing and analyzing multi-data types not only to gain competitive advantage but also to achieve deeper insights into customer behavior patterns that directly impact their business.
This is not only to preserve knowledge and history about the customer, but also ways to drive new value from the same customers or those in related companies or fields.
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When a user clicks through a Williams-Sonoma ad to browse, that user is not only prompted to download the app but also to register as a customer so they can pick up shopping where they left off.
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But many say they are doing so only because they have to comply with customer requirements.
This not only built customer enthusiasm for the Kindle and e-books, but helped crush online and offline competitors that were selling physical books.
Not only do you know that the customer deeply appreciates your work, but the CEO has broadcasted it to every one of your coworkers.
New CRM tools can provide them with all the knowledge and insight they need, not only to sell more effectively, but to become the chief creator of the customer experience.
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However, giving your staff ample tools and the opportunity to use them in the service of customers will not only foster an entrepreneurial spirit in the work they do but also keep the customer satisfied.
Think about it: Every additional customer you can speak with not only improves his or her experience but also brings in revenue to your employer.
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