Months later, the group returned with proposals for reducing the cost of doing business, streamlining the regulatory process, boosting tourism and improving the public schools.

ECONOMIST: The state the boom forgot

The Systems of Process build upon the SoR to extend and enhance the processes of the business thereby improving the efficiency, accuracy and visibility of all participants.

FORBES: The Move from Systems of Record to Systems of Engagement

"Restoring farmers' confidence will depend on the agency's improving its business processes and IT systems to the point where it can process claims efficiently and promptly and tell farmers when they are likely to be paid, " he said.

BBC: EU farm subsidy 'errors persist'