Now heading up the team responsible for Solution Management and Go to Market of our Customer Line Of Business Organization within SAP, I am responsible for our Sales Service and Marketing Solutions.

FORBES: The Answer To The Question You Have Not Asked May Be The Answer That Will Change Everything

The second part of the Micro Focus approach is an effective requirements management process which involved collecting and organization the requirements from the business.

FORBES: Is Your Firm Running An IT Deficit

"It's creative repackaging of stuff that's been around for a long time--one of the most successful marketing efforts of the last decade started by Gallup, " says Edward Lawler, professor of management and organization at the University of Southern California's Marshall School of Business.

FORBES

Professor PETER CAPPELLI (Professor of Business Management, University of Pennsylvania): If you really want to be effective as an organization, you shouldn't spend an awful lot of time trying to ferret out what employees are doing that's not productive, and instead, you should just be trying to measure and monitor how much, in fact, they're actually getting done.

NPR: Is Web-Surfing a Job Hazard?