In my experience at the helm of a fast growing 100-person company selling inventory software, we collect as much business-specific information about every customer as we possibly can.

FORBES: Is It Possible To Gather Too Much Customer Data? No!

Nyberg's problem is the one described by Peter Drucker in this issue's cover story: In an era when technology is no longer industry- specific, NCR must compete for its business with just about anyone who makes and peddles software.

FORBES: Too little and probably too late