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"We never judge the cases, " says Abid Ali Z Neemuchwala, vice president for business-process outsourcing services at Tata Consultancy.
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Future prospects are indeed enticing: besides the unexploited mineral resources, business-process outsourcing is booming, already employing some 600, 000 people.
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The rise of what is known as business-process outsourcing (BPO) in the Philippines has been nothing short of phenomenal.
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"Our strategy is to take one of the centipede's legs, " says Lynn Blodgett, 45, head of ACS' business-process outsourcing unit.
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Pramod Bhasin, president and chief executive of leading outsourcing firm Genpact, calls DLF Corporate Park, the first office tower Singh built in Gurgaon, the birthplace of India s business-process outsourcing industry.
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The introduction of foreign competition in IT, business-process outsourcing and the automotive industry has prompted Indian companies to revamp their operations and boost productivity, to the extent that some have become formidable global competitors.
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GE's business-process outsourcing unit in India.
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All the firms offer services from high-end businesses like IT consulting to low-end management of servers and business process outsourcing.
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