And he told me that BT's boasts about its fibre service didn't stand up either - BT Infinity, offering 20-30Mbps should not be compared to Virgin's 50Mbps product.
"Best thing was the BT helpline advising customers to logon to BT.com if they can't get through on the phone - not easy logging in without internet!"
Bruce Schneier, a security expert and chief security-technology officer at U.K.-based telecommunications company BT Group PLC, said one shouldn't assume that Zappos and Amazon have the same or similar security structures, despite their corporate relationship.
The sister scheme of the BT one, the Royal Mail scheme, isn't being privatised along with Royal Mail itself.
In Cornwall, BT and Everything Everywhere - formerly known as Orange and T-Mobile - have begun testing 4G under very different conditions.
Top 10 brands with the lowest percentage of positive mentions (descending): Microsoft, HSBC, Santander, Vodafone, McDonalds, T-Mobile, KFC, Barclays, TalkTalk and BT.
In a joint letter to communications minister Ed Vaizey, ISPs warn that plans to open up BT's ducts will not work if the price isn't cut.
"Virgin and BT have had plenty of time to modernise, and they haven't, " said Chris Conder, a campaigner for rural broadband.
The problem was worst in the central Indian state of Andhra Pradesh, where some farmers who took large loans to buy new Bt Cotton seeds committed suicide when their yields were so poor that they couldn't repay their debts.
If those vast numbers of people dependent for their retirement income on the BT and Royal Mail schemes are feeling a bit more relaxed today, the same can't be said for members of Trinity Mirror's pension schemes.
Anyway, the service doesn't actually launch commercially until next year, so there's still a chance that BT will change their minds.
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