Sky also indicated that less than 5% of its broadband customer base used the affected exchanges.
It said that its broadband customer base continued to grow, with the company adding 85, 000 broadband customers during the quarter.
Currently less than 10% of MSN's customer base is broadband.
Time Warner Cable is finally testing out customer response to its broadband usage-based pricing.
FORBES: Time Warner Cable Tinkers With Pricing, Stock Should Slip To $66
Nokia Siemens Networks plans to realign its business to focus on mobile broadband (including optical), customer experience management and services.
ENGADGET: Nokia Siemens to cut 17,000 jobs as part of global restructuring
In the fourth quarter of 2011, the increase in the number of customers using smartphones, along with T-Mobile USA's continued upgrade of its 3G and 4G networks helped drive Internet access revenue growth through the increased customer adoption of mobile broadband data plans.
ENGADGET: T-Mobile lost more customers in Q4, will launch LTE in 2013 with AWS spectrum from AT&T
He joined the company in January 2010 from Cavium Networks, a MIPS customer, where he led the broadband and consumer networking division.
Cavium Networks ( CAVM - news - people ), a MIPS customer, where he led the broadband and consumer networking division.
"Speed is at the centre of a customer's decision to buy broadband, so the findings that only 59% of ISPs gave an unprompted speed estimate over the phone is disappointing, " he said.
The combined entity will offer a wide array of products and solutions and will have an expanded customer base encompassing the full spectrum of broadband content and service providers.
ENGADGET: Google sells Motorola Home cable and internet box business to Arris for $2.35 billion
Complaints about its broadband service often related to line faults while landline quibbles focused on billing and customer service, Ofcom said.
He said 36 percent of AOL broadband customers have more than one device on the network, and when the Internet goes down, the customer usually calls the ISP, even though the problem is usually on the HAN.
ENGADGET: The Family is the Network: Pure Networks' Network Magic wants to make things simple
Implemented in a 28nm manufacturing process, the chipsets will feature significant improvements in performance and power consumption from previous generations and provide support for multiple mobile broadband technologies to deliver a best-in-class mobile broadband experience for smartphones, tablets, ultra-portable notebooks, portable hotspots, dongles and CPEs (Customer Premises Equipment).
ENGADGET: Qualcomm's Gobi modem chipsets combine 84Mbps HSPA+, LTE-Advanced
应用推荐