"That's a technique commonly used in a normal marketing email communications, but looks very out of place in an email about a security breach which tries to hammer home the point to 'Never click on reset-password requests in emails, " he said.

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The point is, Heartland defined the data breach crisis management standard three years ago.

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Importantly, these investigators point out that it may not be possible to pass a locking stylet beyond the insulation breach to the lead tip.

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Radio 2 went on to change the wording used in the show and on phone messages to reflect that not all messages may be used, but the BBC Trust said the revision was still in breach of accuracy guidelines and needed to be amended further to make clear there was a cut off point.

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