Regional carrier SkyWest had the highest involuntary denied-boardings rate last year, 2.32 per 10, 000 passengers.

NPR: Full Flights, Small Seats Make Passengers Grumpy

Regional carrier SkyWest had the highest involuntary denied boardings rate last year, 2.32 per 10, 000 passengers.

NPR: Airline Passenger Complaints Surged In 2012

JetBlue and Virgin America were the industry leaders in avoiding denied boardings, with rates of 0.01 and 0.07, respectively.

NPR: Airline Passenger Complaints Surged In 2012

This was meant to be a routine boarding operation and followed approximately 66 similar such boardings over the previous four weeks.

BBC: NEWS | UK | Royal Navy captives: Key quotes

This requirement would apply to U.S. and foreign carriers and U.S. airports that own, lease or control automated airport kiosks at U.S. airports with 10, 000 or more annual boardings.

FORBES: Good News For Travelers With Disabilities

The study looks at data that the airlines are mandated by law to report to the U.S. Department of Transportation over the last twelve months, focusing on four criteria: On-time arrivals, denied boardings, mishandled bags, and customer complaints.

FORBES: America's Best Airlines