The full results are here and Henry Blodgett reports on them here.
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Blodgett learned that technology doesn't destroy the need for human workers, it only makes them more efficient.
"Our strategy is to take one of the centipede's legs, " says Lynn Blodgett, 45, head of ACS' business-process outsourcing unit.
"My mother referred to it as the family computer farm, " says Blodgett, a master falconer and himself a father of eight.
She moved up to No. 5 on the career list, passing Cindy Blodgett (Maine), Cheryl Miller (Southern California) and Chamique Holdsclaw (Tennessee).
Bassoul could now hit large accounts like Yum more effectively since Middleby already sold ovens to Pizza Hut and Blodgett provided KFC with fryers.
Some big customers like Darden Restaurants (Red Lobster, Olive Garden) loved Blodgett equipment, but hated the service and were close to dropping the company as a vendor.
Bassoul quizzed Blodgett customers, then sent a letter to Maytag.
Key to Bassoul's plan was buying Blodgett--a market leader in convection ovens, ranges and charbroilers--which was 25% bigger than Middleby, owned by Maytag and, rumor had it, doing poorly.
In 1938, Katherine Blodgett was awarded the patent for non-reflecting glass, a discovery that has since been used to de-ice aircraft wings and increase the effectiveness of smoke screens.
Blodgett was practically born into this business, one of nine children of a Salt Lake City, Utah, woman who started a data-entry business in her home after a child was disabled.
The Blodgett acquisition has helped to spur new-product development.
Merrill Lynch Internet analyst Henry Blodgett told us that Amazon.com--then trading in the 240s--would soon trade in the 400s. (It's now 16.) My friend and mentor George Gilder leaned back in his chair one day in 1995 and said Microsoft would fall at the hands of Netscape.
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