For a platform billing itself as the business user's best friend, BlackBerry's list of unsupported protocols that have achieved ubiquity is actually astonishing: you can't do two-way read status sync with an IMAP email account, for example, and amazingly, you can't natively connect to an Exchange ActiveSync service without being routed through RIM's back-end software.

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According to TechCrunch, buying TokBox added new services that Telefonica could offer developers through its BlueVia Application Programming Interface (API) platform: these already included voice, messaging and billing APIs when the TokBox deal closed.

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It is essentially a closed platform, which makes it challenging and costly for hospitals to interface Epic with clinical or billing software from other companies for the purpose of merging patient information.

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