Consumer groups have been asking for a federal Passengers Bill of Rights for a long time.
Passengers Linda and Bill Byerly said their experience was much different from that of many of the passengers in the lower-level rooms.
"The airlines are not honoring their contract with passengers, " agrees Kate Hanni, founder of the Coalition for an Airline Passengers' Bill of Rights.
The airlines oppose a mandated passengers' bill of rights, arguing that such measures could be counterproductive and lead to more, not fewer, delays.
Several recent epic delays provoked Kate Hanni to found an organization to push for an "Airline Passengers' Bill of Rights, " which has been introduced as a bill in Congress.
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The company said it would repay customers who got stuck and laid down the industry's first "bill of rights" for passengers.
Programme director Bill Henry said Network Rail appreciated passengers would be inconvenienced but there was no alternative.
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Olympia Snow, R-Maine, wants slipped into the bill a "Passenger Bill of Rights" which would allow passengers stranded on runways for at least three hours to get off the plane if they wish.
The Texas bill aimed at criminalizing TSA groping of airline passengers, which was unanimously approved by the state House last month but dropped by its chief Senate sponsor in response to federal threats, has been revived in a special legislative session by Gov. Rick Perry.
Standing with her husband, Bill, she looked at across the knot of passengers, still thinking about her vacation just ended.
Among the bill's provisions: Carriers would have to tell passengers when a flight is oversold and the real reason a flight has been delayed, diverted or canceled.
JetBlue Airways officially announces a passenger bill of rights, even as it offers compensation to the thousands of passengers subjected to flight delays and cancellations last week.
WAKE-UP CALL FOR THE AIRLINES Senator Ron Wyden (DemocratOregon) and Senator John McCain (RepublicanArizona) have introduced a bill, the Airline Passenger Fairness Act, that would strike most weary passengers as eminently sensible, straightforward and long overdue.
In September, a lightning strike caused power failures on the LIRR, stranding passengers for several hours and prompting a call for a "commuter bill of rights" from Sen.
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