Of the various papers that have been written the one with the bestoverview of this part of the argument is the one from the Institute of Development Studies.
The budget overview acknowledges that, even under the best-case scenario, the retirement of the baby-boom generation in a decade or so will put new, intense pressure on America's finances.
Ministers are modelling their strategy on the family intervention project adopted by the last Labour government, in which a single social worker is sent in to gain an overview of the problems facing a family and to recommend the best course of action.
Also worth looking at is a summary of industry best practices and tips for an inside sales rep or manager, as well as a quick overview on the processes related to Lead Management.