This is social waste: people are standing in line at the unemployment office when they could be doing something productive.

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We need them to help do what traditionally banks and financial services are supposed to be doing, which is providing business and families resources to make productive investments that will actually build the economy.

WHITEHOUSE: President Obama��s News Conference on the American Jobs Act

Professor PETER CAPPELLI (Professor of Business Management, University of Pennsylvania): If you really want to be effective as an organization, you shouldn't spend an awful lot of time trying to ferret out what employees are doing that's not productive, and instead, you should just be trying to measure and monitor how much, in fact, they're actually getting done.

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No matter how large your differences may be, doing so will only harden positions and make it that much more difficult to have productive follow-on discussions.

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