Another benefit of this approach should be increased customer satisfaction with IT.

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Customer satisfaction can be obtained by surveying your contacts at the customer and asking a series of questions about your performance.

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The Net era will be one in which customer satisfaction will prevail above all else.

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For e-commerce to really take here (or anywhere) 100% customer satisfaction has to be guaranteed.

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He added that, starting this year, branch managers will be compensated in part on anonymous customer satisfaction ratings of the brokers.

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By 2003 Daly and Davis expect to be getting print-quality and customer-satisfaction reports from across the company every day.

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Even in terms of customer satisfaction the iPad seems to be doing better.

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Shinhan Bank has grown to be the second largest in Korea and consistently wins top marks for customer satisfaction.

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Though maximizing shareholder returns isn't a bad goal in itself, focusing on that at the expense of customer satisfaction, employee well-being or environmental considerations can be dangerous.

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For now, his focus will be on ensuring a successful launch of the redesigned Jetta next month, improving customer satisfaction, dealer relations and used-car sales.

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To be effective service brokers, CIOs must build skills in product management, product marketing, and customer satisfaction.

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