Ms. Chaplin from BCCG recalls getting daily phone calls from the Saudi Arabian mother of one Suffolk freshman because her son's off-campus apartment lacked a bidet.
Twenty-year-old twins Leon and Raquel Papu, sophomores at Babson and Tufts University, respectively, have called upon their BCCG concierge to intervene in a landlord dispute, wait for a plumber and line up Boston Celtics tickets.