You know, 2% of the people consume most of the bandwidth, we need to change that formula.

FORBES: Dissecting The Google, Verizon Net Neutrality Argument

Talking to customers wouldn't have helped much: The new paradigm didn't emerge because of a fundamental change in customer needs, but because of an explosion of network bandwidth.

FORBES: Magazine Article

This helped too: Global, like some of its rivals, got around an accounting change by reporting cash earnings that did not directly reflect the cost of purchasing bandwidth.

FORBES: Global Crashing