The next to slip away, Baldrige mused, could be the future itself: computers and chips.

FORBES: Digital rules

White papersare urging nervous CEOs to realize that salvation lies in Deming Prizes, Malcolm Baldrige Awards and just-in-time inventory.

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The opinions expressed in this commentary are solely those of Letitia Baldrige.

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Credit Baldrige for seeing the truth.

FORBES: Digital rules