The airline also ranked first in baggage handling and had the second-lowest rate in bumping passengers due to overbooking.
Excluding AirTran Airways, which Southwest acquired in May, Southwest would have been the industry's worst at baggage handling.
The worst airline for baggage handling in the U.S. this year: American Eagle, the regional affiliate of AMR Corp.
There could be better, faster check-in, more or faster security lines, and airlines' ground handling companies could be incentivised to improve baggage handling speeds.
Its baggage handling, airbridges and flight information display systems may have been operational, but there was evidently too little time for proper tests and training.
On-time arrivals improved by 1.8% and baggage handling by 8%.
For that, you get 40% more room, plus a separate cabin from coach and perks like early boarding, expedited baggage handling and 25% bonus frequent-flier miles.
American has been last or next-to-last among major airlines at on-time performance for the past three years, and among the bottom three in baggage handling over that period.
WSJ: An Airline Report Card: Fewer Delays, Hassles Last Year, but Bumpy Times May Be Ahead
Rather than raise fares, airlines began charging for services that had been free, from the obvious (baggage handling) to more subtle (standby travel on an earlier flight ).
It's probably no coincidence that Hawaiian Airlines and Aloha Airlines rate as two of the best carriers in the country in on-time performance and efficient baggage handling, while incurring few cancellations.
They found rampant phony Wi-Fi hot spots created by phishers and, at several large airports, plenty of open or insecure networks run by critical operations such as baggage handling and ticketing.
They have beefed up their staffs to help with baggage handling and boarding, and they've added self-service machines in secure areas so passengers can get new boarding passes when there are last-minute changes.
But given all the wishes we heard for faster travel, from "effective baggage handling" to "travel at supersonic speeds, " once we have somewhere to visit in outer space, we think travelers would rather just use their teleportation machines.
But Manuel Atienza, of the General Workers Union (UGT) said the strike will have more impact as it continues, because overloaded ground crews, even while complying with legally-mandated minimum services, will fall farther behind on tasks like baggage handling.
Rouse, of Addison Way, Uxbridge, who is unemployed, was the mastermind who carried out the crime with the help of brothers Mark and Charles Oliver, both unemployed, who knew people in a baggage handling company at the airport, Metropolitan Police said.
BBC: Men jailed for Heathrow Airport cocaine smuggle attempt
Virgin America had the best baggage handling rate of all the airlines (0.87 misplaced bags per 1, 000 passengers.) American Eagle showed improvement from 2011 but still came in last, fumbling baggage at a rate of 5.80 mishandled bags per 1, 000 passengers.
It's probably no coincidence that Hawaiian Airlines (amex: HA - news - people ) and Aloha Airlines rate as two of the best carriers in the country in on-time performance and efficient baggage handling, while incurring few cancellations.
"I have been told that British Airways had severe reservations about the software that is being used on the baggage handling system - they found out later that the software problems were such that if the system had been tested correctly and for long periods of use they would have been spotted, " he said.
American Airlines, which was last among the nine largest airlines in on-time performance and baggage-handling.
WSJ: An Airline Report Card: Fewer Delays, Hassles Last Year, but Bumpy Times May Be Ahead
Qantas won't disclose data on performance of the new technology, such as baggage-handling numbers or changes in average wait in airport check-in lines.
They also suffer from being so ubiquitous at big airports: Regional airlines have some of the worst on-time and baggage-handling records among airlines and highest rates of canceled flights.
Several of those indicted worked for a baggage and cargo handling company known as Ground Motive Dependable, said Rico, the DEA spokeswoman.
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