"We still feel it very badly every day and our clients do too, " she added.
Smith's arrival in England from warm climes on Saturday ironically coincided with the first badly weather-ravaged day of this year's so far promising summer.
The Hammers' day started badly before they had even kicked a ball, with news that key midfielder Scott Parker had failed a fitness test, along with captain Matthew Upson.
On the opening day, McRae badly damaged his left rear wheel when his Ford Focus found a ditch on the sixth special stage.
But by time the first ball was sent down on the final day, they already looked badly out of sorts.
Initially the game went so badly for England that on the third day of the match bookmakers quoted odds against England of 500-1.
Harrington, the winner in 2007 and 2008, hit a double bogey at the first and never managed to recover on a day where his putting was badly off-colour.
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The day before, a rider fell badly and had to be helicoptered to the hospital with two broken ribs.
One day he may botch something really badly and be obliged to ride off into the sunset.
But, with eighth-placed Sussex 117 in arrears and both sides badly needing not to lose, the final day is likely to be just a search for bonus points.
Shadow Treasury minister Rachel Reeves said the plans were "badly designed" and "badly targeted", as she opened an opposition day debate on the subject on 5 March 2012.
Markets took the news badly, with Microsoft's shares ending the trading day on Tuesday 4% lower.
Bartz looked like a fish out of water on day one and eventually she crashed and burned badly.
Another day, another entry in the Millennials Behaving Badly files.
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Brian Carey possibly could and should have done more in the summer to improve a squad that had performed so badly the previous season and only saved itself on the last day.
The Briton crashed badly in the practice runs in Bahrain and then struggled on race day, missing the start and hitting former team-mate Fernando Alonso before finishing 13th.
And every day this goes on, another 50, 000 Americans lose that badly needed lifeline.
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Sri Lanka's wicket-keeper and number three batsman Kumar Sangakkara suffered a badly bruised wrist after being hit by a short delivery from Jermaine Lawson on day two but he is expected to bat again.
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The veteran pitcher was booed badly, and later gave a huffy answer when asked why he'd played golf the day after it was announced he'd miss a start because of a sore lat muscle.
But somehow, every day passes right by, and slowly that new business project, that you want so badly to come to fruition, just slips further away.
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The showboating side of Verdasco reappeared at the worst possible moment as he mishit an overhead from the baseline so badly that it hit the umpire's chair and Federer converted his first break point of the day to level the match.
The car was not badly damaged but he spent 16 minutes getting it back on the road and did not take part in the day's closing super-special.
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