Access to eldercare back-up services dropped from 4% to 2% of employers.

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Delivering on the portability promise also addresses the critical issue of interruptions and back-up recovery, as we recently saw with the high-profile Amazon Web Services (AWS) outage.

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Back-office work makes up the bulk of the business, but remote services range beyond that.

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Mr Lafley sees Indian firms shaking up the way foreign companies operate, and not only with back-office services where many began.

ECONOMIST: Responding to the Asian challenge

New functions include live streaming over the Internet via services such as USTREAM, and One-Touch Auto Back-up instantly wirelessly transfers recorded video to a PC at the touch of a button.

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Delhi Metro railway services were stalled for three hours, although the network later resumed when it received back-up power from Bhutan, one official said.

BBC: Power cut causes major disruption in northern India

Our relationship goes back more than a decade, when Chip was selling cloud based computing services to companies that were just getting dial-up internet connections.

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