The life-like digital avatar is placed in key points around the airport, such as just before security, and reads out pre-recorded messages covering a variety of common topics.

BBC: Airport avatars offer travel advice

Players choose an avatar, then compete against two other players to see who can get the most points.

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In the example I gave above of trying to figure out how to use the avatar, I should have focused only on that and not on trying to win points.

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