Tools and automation for sales, service, and support would hereafter be combined.

FORBES: What is CRM? Even more intriguing as an adult than it was as an infant

Union officials argue that they support modernisation and the introduction of new technology and automation, but not in the manner that the Royal Mail has outlined.

BBC: NEWS | Business | Royal Mail strike gets under way

Many of these jobs are health-care and engineering support positions, driven by the aging baby boomer population and the increasing automation of technology and manufacturing machinery.

FORBES: The 10 Best-Paying Jobs For Community College Grads

Until recently, building automation, lighting controls, fire safety and other base building systems were designed and deployed to support a single building service and operated independently on proprietary network and cables.

FORBES: Green Building Sparks Battle for the Built Environment

Companies surveyed said building an infrastructure to support e-business is their top priority for next year, followed by ERP implementation, sales force automation, customer relationship management and applications management.

CNN: 8 of 10 companies expect no major Y2K woes

The 50% cost reduction in Simpana 10 is due to workflow automation, parallel deduplication using a grid-based architecture as well as customizable web-based reporting and services to support multi-tenancy access, self service operations and chargebacks.

FORBES: Adventures in Archiving