Over the last few decades, large companies around the world have successfully automated their back office operations.

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In other countries such operations are automated and calibrated.

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In other words, automated, cloud-ready infrastructures are becoming the norm, creating a more pressing need to pair them with automated, cloud-ready operations management.

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"Certainly, using the automated systems does reduce the number of staff we need, " says Katsuya Hagane, the manager in charge of operations at New Transit Yurikamome.

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