It is centered on exceptionally accommodating customer services that sees itsmissionas spreading cheerfulness in the belief that its customers want to ownits culture as much as they do its brands.
Although we tend to think of the federal government as one gigantic entity, it actually comprises hundreds of agencies and departments, each with itsownmission and culture.
The mission's own force commander, however, blasted its performance as "totally and utterly unacceptable" after a 2003 episode in which an armed group killed 563 civilians, according to U.N. records.