What the customer wants is a supplier who understands their business and for the development teams to apply their knowledge to the work they deliver.

FORBES: IT services are not like baseball caps

The Last Mile program was created by Chris Redlitz and Beverly Parenti, who also run a more traditional incubator, KickLabs, but started this program to apply their knowledge to help prisoners.

FORBES: San Quentin Prisoners Learn Technology, Pitch Startups

Not all members of the community actually apply their knowledge by building the daldal for themselves, and it took several years before the practice began to spread beyond the first few men who initiated it.

UNESCO: Title

The gap may be how to apply this knowledge to their personal situation.

FORBES: The 401(k) Is Not Working For Gen Y, But It Can

Students may understand this intuitively, but do not have the knowledge and skills to apply this vision to their own lives.

FORBES: Opening the Pathway Through Entrepreneurship