Operators answering calls to the existing NHS Direct service do not have the capacity to request ambulances or book appointments - and patients also receive a separate call back if they need to speak to a nurse or doctor.
The reconstituted Bureau of Ocean Energy Management would prefer not to keep answering the the overlooked oversights of the old Minerals Management Service.
Critics claimed the decision to scrap NHS Direct would undermine the quality of the service by reducing the number of qualified nurses answering calls.