"Five years ago when I called an airline, I used to wait 15 minutes for them to answer my call, " he says.

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If somebody phones us, my expectation is we'll answer the call and help them.

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My friendly answer: If you make business news, expect a call, cold or otherwise.

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"I've had people call me about it, but right now my answer is no, " she said.

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Reporters call me directly and I have to answer them off the top of my head.

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So I call on Democrats and Republicans in Congress, working with my administration, to answer this challenge once and for all.

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