Among the measures undertaken to date are integration and consolidation of sales offices and resource optimization in sales and marketing organizations, primarily in Japan, the U.S. and Europe.

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While expenses mounted, integration hiccups angered customers and hurt sales.

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Strong ClearPath sales, continued growth in our non-U.S. Federal IT outsourcing business, and higher sales of industry solutions within our system integration business more than offset a decline in our U.S. Federal business where market conditions remain challenging.

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This means focused sales teams, lots of product integration, and heavy amounts of marketing.

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With voice integration and voice-to-text functionality, the technology holds promise for productivity boosts in areas like sales, support and many administrative functions.

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