Note that our definition of the global tech market in this report includes business and government purchases of computer equipment, communications equipment, software, IT consulting services, and IT outsourcing and hardware maintenance services, but does not include purchases of telecommunications services.
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All the back-end hardware and maintenance is taken care of by tech consultant Affordable Business Solutions.
Product revenues took a hit in Q2 due to seasonality and macro-economic factors, but hardware maintenance contracts showed robust growth and is likely to positively impact margins.
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Total Cost of Ownership including not only software hardware installation and maintenance costs, but also including recommended counterparts required to assemble a best of breed solution stack.
The product, which includes hardware, software and maintenance, is available now for less than 50 cents per subscriber per month.
Gathering data from several of Cisco's test customers, he found that the cost to operate the router is a fifth to a half the combined energy usage and maintenance costs of the hardware that hosts the same services.
ServiceSource sells software that manages maintenance, support and subscription renewals for hardware and software firms.
Backing up your personal PC to external media might still be a novel concept for some, but any IT manager fresh out of school can tell you that regularly backing up mission-critical servers -- and storing those backups in multiple physical locations -- isn't merely important, it's practically non-negotiable, and it only becomes that much more critical before undertaking hardware maintenance.
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When his colleagues contemplated project costs, they thought about development costs, hardware costs and software costs, but not about support and maintenance costs after the technology is implemented, for instance.
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