By focusing on the customer experience and employee recognition.

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And, if liberal means that through involvement and meaningful recognition, you can get workers to participate in significantly increasing quality, customer service, and profitability, yes guilty!

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We will continue to invest in our customer services, product offering, brand recognition and technology development.

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Nina is significant because it is the first virtual assistant customer service app to incorporate both speech recognition and voice biometrics into a single integrated solution.

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Leveraging industry-leading voice-recognition software, integrated GPS technology and a customer's Bluetooth-capable mobile phone, SYNC with Traffic, Directions and Information provides simple hands-free access to personalized traffic reports, precise turn-by-turn driving directions and up-to-date information including business listings, news, sports and weather.

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Its spatial recognition software, plus heat sensors and proprietary algorithms, analyze customer movements.

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If shared publicly, these in-flight surveys could prove useful to other consumers, and the feedback might also help airlines pinpoint which flight crews deserve recognition for providing great customer service.

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Advanced approval workflows for outbound content with recognition of inappropriate content and permissions to route to the right party, either PR, legal, customer service or marketing.

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