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In less than 5 minutes they had provisioned their managed solution including email tracking and web site analytics completely within CRM.
FORBES: MicrosoftDynamicsVoice: How Microsoft Dynamics CRM Played a Key Role in Helping a High School Charitable Fundraising Project
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This could include accounting, CRM online analytics tools and others.
FORBES: Stripe Launches Stripe Connect To Let Users Accept Online Payments
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Non-social analytics (usually Omniture and Google Analytics) and non-social CRM (usually Salesforce, sometimes Oracle and SAP.) Well, Adobe already jumped into the game when they bought Efficient Frontier who had previously acquired Context Optional.
FORBES: Salesforce Buys Buddy Media
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By providing location functions, data and visualization tools as a service much like SalesForce.com provides CRM services, ESRI is aiming to bring location analytics to main stream business users.
FORBES: Esri Continues Focus on Spatial Analytics for Business
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This includes the social context, with specific focus on aggregation and analysis of Social CRM, CRM, and social media content, in addition to behavioral analytics and sentiment analysis.
FORBES: Connect
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Data quality will keep getting better with more timely updates to CRM, multiplying the power of our real-time reporting and analytics tools through a virtuous cycle.
FORBES: SAP Runs SAP: Unleashing a Virtuous Cycle with CRM 7.0
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There have been a lot of vendors across the social landscape, from conversation management to listening to media to analytics to publishing to ad optimization, plus those offering integration into other components such as HR, CRM and commerce.
FORBES: Positioning The Enterprise For The Big Social Win