You don't need to be a user-interface guru like Don Norman to understand that, when dealing with electronic equipment, the user should always be in control.

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But, always wanting to be in control, it craved a unique experience for shoppers.

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And although Raikkonen nibbled at Hamilton's lead at times through the middle period of the race, the McLaren always appeared to be in control.

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He is also the gold standard for veterans: Precisely because Jeter isn't a showboater and always gives the appearance of being in command and control, would-be prima donnas keep themselves in check.

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There is, in effect, always going to be a fiscal cliff over which none of us has any control and which we cannot anticipate reliably enough to use as a basis for our long-term investment decisions.

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