All of these are keys to customer satisfaction, and they all rely on content strategy.

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Powerful 4G smartphones like Samsung Epic 4G is one of many reasons Sprint is the most improved company in customer satisfaction, across all industries, over the last two years, according to results from the 2010 American Customer Satisfaction Index.

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Nonrefundable airline tickets, pre-payment requirements to ensure hotel reservations and similar policies are all aimed at creating an obligation to pay regardless of customer satisfaction or whether the product was actually used by the customer.

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"Customer satisfaction is extremely important to us and all of our products are designed to provide convenient, transparent and flexible credit that reflects our customers' needs, " a statement said.

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WomenCertified this month identified a list of dealerships that performed well with female respondents on customer satisfaction surveys, including the all-important measure whether they would recommend the dealership to others.

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In ALL cases, by involving, educating, informing, listening, and rewarding, we were able to increase customer satisfaction, reduce defects, and improve productivity.

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The ability to monitor all key enterprise systems from a single browser allows utilities to continuously optimize their generation mix, carbon footprint, customer satisfaction and profitability while complying with a growing mix of emissions, security and renewable energy regulations.

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We chose to embrace Lean and in doing so found new ways to serve all of our stakeholders as well as improve our own business, in terms of operations, profits and customer satisfaction.

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