One difference between an okay boss and a great boss is that the great boss will admit that he made a mistake and strive to do better the next time.

FORBES: Like Umps and Refs, Bosses Sometimes Make the Wrong Call

As much as purist free-marketers hate to admit it, when making a judgment on who should perform your surgery -a decision that can be the difference between life and death- price shopping is simply not the best way to go.

FORBES: Yes Virginia, There Is Competition In U.S. Health Care