Ramsey tells the operator an address which he says corresponds to Berry's location, not Ramsey's home address.

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Silva, former National Security Agency official now at VeriSign, the main operator of the Internet-address database that directs billions of digital packets around the world every day.

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Operator: Michael, is Lisa out of the address?

BBC: Transcript of 999 Derby fire call

Operator: Yes she's out of the address.

BBC: Transcript of 999 Derby fire call

Operator: It's the children that are at the address.

BBC: Transcript of 999 Derby fire call

Operator: Yeah, aye, Michael, is Lisa Willis out of the address?

BBC: Transcript of 999 Derby fire call

Operator: You're talking to the police now, is Lisa out of the address?

BBC: Transcript of 999 Derby fire call