More than 800 ideas have already been generated in the EFA Crowdsourcing Challenge, which aims to find ways of using mobile communication to help achieve literacy, develop universal primary education, address youth and adult learning needs, enhance the quality of education, and improve gender parity and equality in education.

UNESCO: Education

Prime Minister David Cameron led the debate on 7 March 2012 proposing "an humble address" - a formal communication from Parliament to the Queen - to celebrate 60 years of her reign.

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Taking a group of dedicated agents and training them on in how to engage customers, identify which posts are relevant and warrant responses, address them in the public forum, and build enduring conversations with buyers across multiple communication mediums is the core foundation of social customer care.

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Several hundred proposals were generated during the first four phases of the EFA Crowdsourcing Challenge, which explored ways of using mobile communication to potentially help attain literacy, to contribute to achieving universal primary education, to address youth and adult learning needs, and to improve the quality of education.

UNESCO: MEDIA SERVICES