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Why not see the development of businesses, and indeed of society as a whole, in a similar way, Mr Ackoff asked?
ECONOMIST: In praise of the ideas of Russ Ackoff
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Ackoff also claimed that there was a more fundamental flaw to OR.
ECONOMIST: Idea
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The world's four greatest statisticians never took a course in statistics, Mr Ackoff would point out, and three of America's greatest architects (Henry Hobson Richardson, Louis Sullivan and Frank Lloyd Wright) never took a formal course in architecture.
ECONOMIST: In praise of the ideas of Russ Ackoff
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Pointing to architecture, Mr Ackoff noted that an architect will often choose a part that is not, by itself, the best-performing, because it will do a better job of increasing the performance of the building as a whole.
ECONOMIST: In praise of the ideas of Russ Ackoff
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Encouragingly, Mr Ackoff died an optimist.
ECONOMIST: In praise of the ideas of Russ Ackoff