When entering a shop, should the user take off their headphones to talk to a sales assistant?

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In front of a newly-opened phone shop, the sales assistant flashed an iPhone to the Foxconn employees, with everyone focused on his every "cool" gesture, as if it was something new.

ENGADGET: The fate of a generation of workers: Foxconn undercover fully translated (update: videos added)

Litsa Grigoropoulos, a sales assistant at Sephora's smaller downtown shop in Manhattan's Soho district, used to work at Macy's (part of Federated Department Stores).

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