The hardware had a different look, but it was otherwise a near-mirror image: similar parts, similar phone numbers and the same suite at nondescript offices on East Walnut Street in Pasadena, Calif.

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Although I asked several employees at three different stores where to find a full-length mirror, no one offered to act as escort to the right aisle.

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"Imagine that the mirror's surface is made of many smaller mirrors turned to different angles, like a disco ball, " said R.

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