From a customer service perspective, will the rule make patients more likely to pay their bills?
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At Alfresco, large five and six figure deals are concluded by a customer service staff.
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Fortunately, Student Financial Services Aid Inc. is a real company with a customer service phone number.
It described a customer service position for a nonprofit in the post-secondary education realm.
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On the Web, they leapfrogged competition with the launch of Twelpforce, a customer service platform leveraging Twitter.
The frequent-flier member of an airline, for example, might get a call from a customer service rep.
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Everybody knows the frustration of calling to a customer service line and having to deal with an automated interface.
She added that he may have had a dispute with store staff "over a customer service issue of some kind".
Instead, customers are directed to contact the company's support line where a customer service representative will set up the account for them.
How many minutes a day do Americans spend waiting--for an elevator, a web page, a customer service rep, a delivery person, a free cashier.
Cable group Virgin Media has announced plans to close a customer service department in the Black Country with the loss of 322 jobs.
We also helped customers by waiving mortgage fees, creating a customer service hotline with extended hours, and allowing customers to postpone their mortgage payments.
Though inside sales frequently involves an element of inbound call handling like a customer service department, in its pure form it is not customer service.
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Sabatini was under fire for having launched, five years ago, a customer service initiative within the FAA. Curiously, the "customers" in mind were the airlines, rather than passengers.
Cordelia Wild, a customer service adviser at the Dearne Valley Ikea site, said the staff were taken into a meeting and given a powerpoint presentation about the proposals.
Mr Esseghaier was studying for a doctorate at National Institute for Scientific Research near Montreal, while Mr Jaser reportedly worked as a customer service agent at a removal firm.
What could have been a customer service request that fell into the black hole of customer service requests, this one was, instead, a Ninja-like example of surprising and delighting the customer.
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Dozens of businesses notably use Twitter well to communicate with customers, but one big brand that has done an exemplary job of using social media as a customer service channel is Zappos.
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Pretty much I'm a customer service representative.
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The downside of that type of differentiation plan is that a customer service bungle hits you harder than it would another airline, since travelers with high expectations are that much more disappointed when their experience doesn't go well.
In its email, Best Buy gave its customers the option of canceling their orders outright, replacing it with a similar device, or searching the product at a brick and mortar location (a customer service rep told us that the Transformer Prime is not in stock).
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Participants in research led by Ella Miron-Spektor, a lecturer in organizational psychology at Bar-Ilan University in Israel, were told they would be playing the role of a customer-service worker, then asked to listen to recordings of angry, abusive remarks by a customer to another customer-service worker.
Customer service is without doubt a huge arrow in the marketing quiver, and a smart customer service representative is worth his or her weight in gold.
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Bradley, a former customer service manager, had a folksy gift basket business.
Bradley, a former customer service manager, had a folksy gift-basket business.
"There continues to be a lot of pressure on financial institutions, a lot of pressure from a regulatory standpoint, from a customer-service standpoint, from a ... capital standpoint, " said Jay Bray, chief executive of Nationstar, at an investor conference Tuesday.
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Even though it would have been a whole lot cheaper to outsource customer service abroad or even to the midwest, Popick made a strategic decision to keep customer service under the same roof as product development and marketing in San Francisco, which is a particularly expensive part of the country.
Lawson said the pre-arranged financing and a focus on customer service (Ygrene opened a physical storefront at 2600 Capitol Avenue to offer one-stop service for property owners and contractors) are intended to speed completion of energy efficiency, renewable energy, and water efficiency projects undertaken by qualifying property owners.
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