With its 2010 acquisition of Aprimo for marketing automation it can deliver a very detailed view of a customer, he said.
The famous Ritz hotel in Paris has already removed beef from the menus of its five restaurants in response to the BSE scare -- although a spokeswoman said that if a customer specially requested it, beef may be served.
Homeowner Joyce Harden, a Wells Fargo customer, said she and her husband had been trying to get a loan modification for almost four years, and now the bank was "doing the same thing" to her daughter in Florida.
However, even more than gadgets and gimmicks, so-called "Ultra-High Net Worth Individuals" value fairly simple fundamentals of a great customer experience, said Milton Pedraza, CEO of the Luxury Institute, a research firm focusing on the nation's wealthiest 10%.
"We're buying a large deposit franchise with a loyal customer base, " said PNC chief executive James Rohr on a conference call Friday.
The extension of the service follows a three-month trial during which 220, 000 items were delivered to an alternative address and there were only two cases where a neighbour claimed not to have signed on behalf of a customer, Royal Mail said.
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"We would see this new department as a customer of the CIA, a customer of the FBI, " he said.
Other examples: 65% of marketers said they would distribute a customer's cellphone number, while only 47% of privacy execs said their companies allowed the data to be shared.
"Compared with the others BT is in a much stronger position because it has a massive number of customer relations already, " said Toby Syfret, a television market analyst at Enders Analysis.
"My brother couldn't think of any reason why he would do such a thing, " she said of Myers, a former customer who hadn't been in the shop for a couple of years.
At the heart of its system, running on CSC Hogan mainframe technology, is a central customer file, he said.
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This is because insurers are more reluctant to support small suppliers against a larger customer going bust, said the CBI.
Mosher said if a customer didn't understand the nuances of pricing and rebates, he wasn't going to give him a good deal.
"The day will come when they are a regular customer, " he said.
She said even a customer who had lost three of her pets in the fire had asked her to consider rebuilding the cattery.
Companies such as Solid Gold Bomb offer slogans and designs for their apparel, and they are printed on demand when a customer orders one, he said on his site, iam.peteashton.com.
The retailer said that a customer alerted Tiffany in November to the sale of what was promoted on in-store signs as "Tiffany" diamond engagement rings at a Costco store in Huntington Beach, Calif.
Karen O'Mara, a legal assistant who has been a customer there for the past seven years, said she has noticed a change since the restaurant began using the new system last year.
"Doing something in the lab is very different from delivering a product to a customer in a way that adds value for everyone, " said Fleming.
Since Intuit is primarily a services firm, it cares more about offering a good customer experience than promoting a specific mobile payment technology, Hylen said.
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Vodafone customer Margate Noakes said a lack of signal was a "real nuisance".
"For decades I have been trying to come up with an ideal way to slice a banana, " said one customer.
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The injured person had been a customer at the shop, Reuters said.
"In the near future there will a deal to further increase the customer base on the British market, " said Mr Medvedev at a business conference in St Petersburg.
The company said the lower revenue reflects a reduction in customer inventories, as well as weaker-than-expected end-user storage demand, which it said was down slightly from the previous quarer.
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Curtis Akey, director of mergers and acquisitions at Bathgate Capital Partners, a microcap investment banking firm, said vendors are in the most difficult position after a customer merges because the new merged entity will often seek to cut costs swiftly at the vendor level.
"I can spend a week or 10 days before a customer knocks my door, " he said.
The attitude of staff would change as they would be put through a programme of customer service training, he said.
He said this was when a customer in his cab, who mentioned the organisation, questioned him about why he was wearing an England football shirt.
"Our confidence level is high, and we know how to keep the momentum going--continuing to rebuild our profitability one SKU and one customer at a time, " Smith said.
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