By combining data gradation, multi-agent communication and knowledge discovery in data-base, the useful information can be extracted from WAMS (Wide-Area Monitoring System).
可利用数据分级整合、多智能体通信以及数据库知识发现等手段相结合实现从广域监控系统(WAMS)海量数据中提取有用的信息。
Absrtact: A call center is an interactive value- added service system providing assistance and consulting to customers through interactive call navigation and human agent communication.
摘 要：呼叫中心是通过交互式的呼叫导航和人工坐席通信为客户提供协助和咨询的交互式增值服务系统。
Absrtact: A call center is an interactive value- added service system providing assistance and consulting to customers through interactive call navigation and human agent communication.
摘 要：呼叫中心是通过交互式的呼叫导航和人工坐席通信为客户提供协助和咨询的交互式增值服务系统。
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